Aftercare
Maintenance & aftercare
Active plans, recurring value, support ticket queue with priority, assigned on-call engineer and full history.
Active plans
2
Clients
Monthly recurring
£570
Recurring revenue
Open tickets
3
Awaiting action
Urgent tickets
1
Triage now
Support ticket queue
Ticket detail
UrgentOpen
Issue
Keypads unresponsive across ground floor since Saturday evening. Scenes not recalling.
History
Mr P Whitfield · 1d ago
Logged via aftercare line — keypads dead, lights stuck on.
System · 1d ago
Routed to on-call engineer (Nick).